Seeing the need for a foolproof solution for web and e-mail security, Menlo Security has developed the Isolation Platform – a tool that fully eliminates cybersecurity risks, malware and phishing. The tech firm, which is based in the United States, expanded its operations in the Asia-Pacific region in 2016 to provide protection to more enterprises and keep them safe from cyberattacks.

Stephanie Boo, vice president and head of APAC sales and field operations at Menlo Security, talks about the impact of the company’s award-winning tool and other services in Singapore.

What sets Menlo Security apart from other providers of security solutions?
When it comes to cybersecurity, “almost safe” has become the norm. Companies have been trained for decades to believe “almost secure” is the best that they can get. Other security solutions in the market have this belief that trying to detect the attack is the best defence, but that assumes the attack has started and the solution is to respond and limit it. Others try to predict the attack by looking at the data they see and then act on it. Menlo Security is different because it assumes that everything on the internet is bad – or will turn bad. With that mindset, we help to isolate all web traffic that is harmful.
M1 is one of the users of the Isolation Platform. How did Menlo Security help address the pain points in the telecommunications company’s cybersecurity infrastructure?

Since we stepped in, M1 has enjoyed a reduction in pressure and demands regarding updates and patching, lower remediation requirements, and decreasing cost. There is now a borderless endpoint protection for their users’ web access too. M1 has enjoyed greater peace of mind and enhanced security from web-borne malware attacks, including drive-by attacks and watering hole attacks. Users are now able to access all websites, regardless of whether they are categorised or uncategorised.

Some of the team members at Menlo Security.
Some of the team members at Menlo Security.

Did more cybersecurity issues crop up when the Covid-19 outbreak began – especially with most people working from home?
Covid-19 fundamentally changed our work processes overnight. The future of work was always going to be remote, based in the cloud, and mobile. Trends were heading that way even before hundreds of millions of workers were ordered to shelter in place for the foreseeable future, but the change was supposed to be gradual – played out over the course of years or decades as technology enabled safe and secure access to the tools and information that remote workers need to keep business running. Covid-19 simply accelerated that trend – pushing the population of remote employees at most organisations from 10 per cent to 100 per cent of the workforce within the span of a few days.

A remote workforce is becoming a reality for many companies, and this is putting immense pressure on the virtual private network (VPN) infrastructure. Our Global Cloud Proxy Platform can offload your VPN traffic while ensuring the security of your employees. With a direct-to-internet architecture, you can provide fast, secure internet access to your employees, and deployment is easy with free assistance from our team of experts.

What can Singapore and the whole of the Asia-Pacific region expect from Menlo Security in the future?
We will continue to expand throughout APAC in the coming years. We have more than doubled down on our expansion year on year. With the increasing number of APAC-based customers, we will be able to discover threats specific to this region. This increases the overall effectiveness of our cybersecurity telemetry and enables sharing with our community. We will also continue to collaborate strategically with relevant stakeholders in the region to help strengthen cybersecurity posture regionally.