Should one call out bad behaviour on social media?

The Peak team shares their view on whether it's justified to publicly shame someone on social media.

YES.

Especially for businesses with a bad attitude. I'm not seeking redress as much as I think bad customer service should not be condoned and others should be warned. But personal grievances are best left out of social media, away from the unchecked nature of vigilante justice.

Sub-Editor

Features Editor

Nothing elicits a quicker response from a non-responsive company than a disgruntled customer sharing his misgivings on social media.

(Previously debated: The Peak team looks back on the diversions that made our childhood)

NO.

Weets Goh

Writer

Unless all other reasonable avenues have already been exhausted. Although there's also no denying that there's a perverse satisfaction in watching unrepentants put to the guillotine.

Deal with the situation in person and move on. Or record the altercation as proof of your complaint to the relevant authorities. But the mob reigns on social media, and destroying a person’s career, reputation and relationships over a dispute is just not right.

Jennifer Chen

Editor

Watches & Fashion Editor

Because people have repeatedly shown just how ugly they can be when hiding behind their keyboards. Online mob culture should not be encouraged.

(Previously debated: 5 life lessons we learnt in 2018)

Photo by Will Francis on Unsplash