This is how the co-founder of Oriental Remedies bridges TCM with science, ensuring wellness solutions evolve with contemporary needs

How has well-being evolved in your field, and what role does innovation play?

Well-being has shifted toward prevention and optimisation, especially among younger audiences prioritising healthspan over lifespan. People now seek fast, measurable results, and innovation bridges this gap. At Oriental Remedies, we integrate technology like Electro-Lymphatic Therapy (ELT) with Traditional Chinese Medicine (TCM) to enhance outcomes.

For instance, administered with an FDA-registered device, ELT often delivers noticeable relief in just one session, motivating patients to stay committed to their wellness journey. This synergy of ancient wisdom and modern tech empowers individuals to track progress, quantify stress, and achieve tangible results, making well-being more accessible and effective.

What do people most misunderstand about your work’s impact?

A common misconception is that we aim to replace TCM with technology. In reality, we use tech to enhance TCM’s efficacy, not replace it. For example, some patients find traditional therapies like tuina too intense, but ELT offers a gentler alternative, encouraging them to explore TCM further.

Over time, they often incorporate acupuncture or herbal treatments, creating a synergistic effect. Our role is to educate and provide options, ensuring patients feel comfortable and empowered. By blending tradition with innovation, we achieve faster recovery rates and improved comfort, ultimately broadening TCM’s appeal and impact.

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How have market shifts and changing expectations shaped your approach?

The growing demand for convenient, effective wellness solutions has profoundly influenced our approach. Inspired by my mother’s cancer journey, I founded Oriental Remedies Clinic to focus on prevention, not just treatment. As a busy mother of two, I understand the need for seamless wellness integration.

For instance, I developed our Far Infrared Mat to provide effortless healing — I sit on it during all my home meetings, and you only need to press the on button! This aligns with broader trends where consumers seek solutions that fit into their lifestyles without extra effort. By prioritising convenience and effectiveness, we make well-being accessible to modern, time-strapped individuals.

What’s the most challenging part of your job that few know about?

The greatest challenge is managing people — patients, staff, and even myself. Everyone has unique perspectives and inner dialogues, which can lead to misunderstandings despite the best intentions. To deliver exceptional patient experiences, I focus on aligning business strategies and cascading information effectively so the team can synergise seamlessly. 

Self-management is equally important. To lead effectively, I prioritise sleep, mental clarity, and emotional balance. Balancing these demands while raising two children requires discipline, but the personal and professional rewards are immense.

What three things would help you achieve your biggest goals?

First, fostering self-care and wellness within my team is crucial. A well-supported team can better serve our patients. Second, surrounding myself with the right people — talented team members, strategic business partners, and mentors — is essential for growth. 

Finally, personal wellness habits like quality sleep, regular exercise, and mindfulness practices (e.g., breathwork and meditation) keep me grounded and effective. These elements create a strong foundation, enabling us to expand our mission of empowering individuals to focus on what truly matters.

What does self-care and well-being mean to you beyond just a trend?

To me, self-care is a non-negotiable foundation for leadership and productivity. I prioritise mental resilience, physical health, and emotional balance daily, which enhances my creativity and reduces stress. Businesses must recognise that well-being isn’t a luxury but a necessity.

Encouraging employees to slow down, recharge, and operate from a relaxed, creative state often yields greater productivity than constant hustle. At Oriental Remedies, we advocate for this mindset, helping businesses (especially in our corporate activation) see that investing in well-being isn’t just ethical — it’s strategic.