A restaurant’s success may appear to be based solely on its popularity. However, acclaim is meaningless if one cannot keep pace with demand, and even the most promising chef would struggle if logistics were a mess.

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In any business, a smooth and well- oiled machine is important. Local start-up iBay Systems helps restaurants stay on top of the rapidly evolving tech landscape with its focus on F&B.

Pradheep Kodi and Jayanthi Siva founded the company to help F&B businesses reduce costs and increase efficiency by guiding them through new technologies. This includes addressing existing pain points with its holistic suite of solutions. For example, one of its systems allows servers to send orders directly to the kitchen, minimising the chance of a communication breakdown. Another gives customers the freedom to mix and match delivery services and digital wallets in order to get the best deal.

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iBay is also looking at developing bots that allow users to order food through messenger platforms like WhatsApp. Then, automated guided vehicles and drones might deliver that food when it is time. It seems that the future is now.

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